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About us

Lula Support Services was founded by Jacqueline Reilly - a mum of four, two of whom are NDIS participants. Jacqueline is also neurodivergent and brings deep lived experience in navigating the NDIS, raising neurodivergent children, and building a life grounded in advocacy, understanding, and resilience.

Lula was born from a simple but powerful idea:
To offer the kind of compassionate, flexible support Jacqueline once needed herself.

What we Believe 

Lived Experience Matters

We believe the best support comes from people who’ve walked the path. That’s why our services are grounded in real stories, not just theory.

We provide personalised, flexible support that adapts to the needs of your child and family, not the other way around.

Clarity. Confidence. Connection.

From coordination to coaching, our aim is to simplify the system, empower your journey, and connect you with people who genuinely care.

Young family with children

Families Deserve More

Counselling session with support coordinator

Who we support 

  • Parents and carers navigating the NDIS 

  • Families of neurodivergent children 

  • Individuals seeking understanding, clarity and care 

  • Schools, professionals & communities wanting to better support those they serve 

Where we are based 

We're proud to support families across Karratha and surrounding areas  with face-to-face services grounded in lived experience - and we also offer virtual support for those further afield. 

Think Lula might be the right fit for your family ? You can book a chat or submit a referral anytime - We're here when you're ready 

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